Privacy Policy

Privacy Policy

Effective Date: February 25, 2026
Last Updated: March 11, 2026

At NPCWoods Telemedicine, PLLC, your privacy is our highest priority. This policy outlines our strict commitment to protecting your personal information and ensuring all medical communications are handled with the highest level of security.

1. No Data Sharing

We do not sell, rent, trade, or share your personal information with any third parties for marketing, research, or any other purposes. Any information you provide to this website is used solely to facilitate your request for care.

2. HIPAA-Compliant Clinical Interactions

This website is used for general information and initial contact only. To ensure your Protected Health Information (PHI) is secure:

• No medical advice is provided through this website.
• No clinical data is stored on this website’s servers.
• Mandatory Transition: All clinical interactions, including consultations, messaging, and treatment planning, are conducted exclusively through a dedicated, HIPAA-compliant platform.

Once you begin the intake process, you will be directed to our secure portal which meets all federal standards for the protection of sensitive patient data.

We maintain Business Associate Agreements (BAAs) with all third-party vendors who may access or process Protected Health Information on our behalf.

3. Data We Collect

• Contact Information: If you use a contact form, we collect your name and email address only to respond to your inquiry.
• Cookies: We use minimal cookies to ensure the website functions correctly. These do not track your personal identity or health status.
• Website Analytics: We may collect anonymized usage data (page views, general location data) to improve our website and services. This data does not include personal health information.

4. Data Retention

Contact form submissions are retained for up to 12 months and then deleted. Clinical records are maintained in accordance with applicable state and federal regulations on our HIPAA-compliant clinical platform, separate from this website. Anonymized website analytics data may be retained indefinitely.

5. Your Rights Under HIPAA

As a patient, you have the following rights regarding your health information:

• Right to Access: You may request a copy of your medical records and health information.
• Right to Amend: You may request corrections to your health information if you believe it is inaccurate or incomplete.
• Right to an Accounting of Disclosures: You may request a list of instances where your health information has been shared for purposes other than treatment, payment, or healthcare operations.
• Right to Request Restrictions: You may request restrictions on certain uses or disclosures of your health information.
• Right to Confidential Communications: You may request that we communicate with you through specific means or at specific locations.
• Right to a Paper Copy: You may request a paper copy of this privacy policy at any time.

To exercise any of these rights, contact us at cwoods@npcwoods.com.

6. Breach Notification

In the unlikely event of a breach of unsecured Protected Health Information, we will notify affected individuals in accordance with the HIPAA Breach Notification Rule (45 CFR Parts 160 and 164). Notifications will be provided without unreasonable delay and no later than 60 days following the discovery of the breach.

7. Your Additional Rights

You have the right to request a copy of any information we hold about you or to request that we delete your contact information from our records. California residents may have additional rights under the California Consumer Privacy Act (CCPA). To make any such request, please contact us using the information below.

8. Contact Us

If you have questions about this Privacy Policy, our security practices, or wish to exercise your rights, please contact us:

• Email: cwoods@npcwoods.com
• Phone: (480) 639-4722
• Business: NPCWoods Telemedicine, PLLC
• NPI: 1285125468